Customer Support

How can we help?

Tell us what you need and we'll get back to you by email. Most requests receive a first response within one business day.

Your details

Name *

Email *

Company / organisation (optional)

Website

What is this about? Technical issue or bug Account or access Billing or invoicing Integration or API Sales or partnership Something else

Your request *

Subject *

Message *

Include what you were doing, what you expected, and what happened instead. Please don't include passwords or full card numbers.

Urgency Low — question or minor issue Normal — affecting my work High — service degraded Critical — production down

We'll reply to the email address you provided.

Request received

Thanks — your request is with our support team. A copy of our reply will go to the email address you provided.

Your ticket reference is . Mention it if you follow up.

xaults · This form sends your request to our support team at support@xaults.com. Never include passwords in a support request.